Shipping policy

Domestic Shipping

Locations

We ship pan India.

Charges

Zarika Banaras offers FREE shipping on domestic prepaid offers.

Time

Processing time

We generally ship your order within 1-2 business days of receiving the full payment for your order. Please note that public holidays, or unforeseen circumstances, such as weather conditions, may impact processing times.

Delivery time

After shipping, our delivery partner(s) can take between 4-7 business days to deliver your order depending on your location.  Please note that public holidays, or unforeseen circumstances, such as weather conditions, may impact delivery times. If you have not received your order within 7 business days, kindly contact us.

Metros: Please allow 4 to 6 working days for the courier to be delivered

Non-Metros and Interiors: Please allow 5 to 10 working days for the courier to be delivered.

Tracking

Once your order has shipped, you will receive an email with the tracking details.

While it is best to track the shipment directly with our delivery partner for latest updates, we are happy to help you track it. Kindly contact us if required.

Delivery Partner

Our preferred delivery partners are DTDC and BlueDart. However, we reserve the right to use any other delivery partner as per our business requirements at any time.

Multiple shipments

Sometimes, your order may be split into multiple shipments based on item availability, or our warehouse locations. You will receive separate tracking numbers for each shipment, but there will be no additional shipping charges.

International Shipping

The 'Free International Shipping' threshold of Rs. 20,000.

Sometimes international shipments (for example: shipments over $2500 for the USA) may require you to provide additional documents/information to customs or local authorities via our shipping provider. This may include national identity documents, passport, social security number, tax identification, documents and returns. Should you fail to provide these documents in a timely manner, the shipment may be returned to India and import duties and taxes may be applied by Indian authorities on the shipment. Please note that the entire amount paid for the order will be non-refundable in this case.  

For a single order placed, we normally combine multiple products in a single box . Additional charges may be applicable should you wish to receive all the products in your order in individual boxes.   

For certain remote locations, our courier / transport partner may levy an additional surcharge for shipping. In such an event, the customer shall have to pay a “remote area surcharge”. The customer will be informed about such a surcharge in advance before shipping of the item.

Kindly note that the delivery times mentioned are indicative only. In rare cases deliveries might be delayed due to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.