Refund policy

At Zarika Banaras, every saree and ethnic garment is carefully inspected before dispatch to ensure the highest quality. Due to the delicate nature of our products and hygiene considerations, all sales are final.

No Returns

We do not accept returns for any products once they have been delivered.

Please review your order carefully before completing your purchase, including product description, specifications, and size details.

No Refunds

We do not offer refunds for:

Change of mind
Incorrect product selection
Color or texture variations due to screen/display settings
Delayed deliveries caused by courier partners or unforeseen circumstances
Sale, promotional, or discounted items

Once an order has been placed and shipped, it cannot be cancelled or refunded.

Damaged, Defective or Incorrect Items

If you receive:

a damaged product,
a defective item, or
the wrong product,

please contact us within 48 hours of delivery at info@zarikabanaras.com with:

Your order number
Clear photos of the product
Photos of the outer packaging
A brief description of the issue

Our team will review your request and, if the claim is found to be genuine, we will arrange an appropriate resolution, such as a replacement or store credit, at our sole discretion.

Claims made after 48 hours of delivery may not be accepted.